SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United Kingdom |
10-30 Business days |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of beauty23DotNet (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://beauty23dot.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Though I've only had this Face and Body Roller Massager for two days 3 weeks I'm quite satisfied with it. This was a beneficial bargain. I purchased it for my relative. We were both overwhelmed with the quality of theproduct. The shipment actually came in a flash and I was quite contented. Face and Body Roller Massager way outstripped my forecasts. I would categorically recommend this Face and Body Roller Massager. fancy it so much I am already planning to purchase more.
arrived in excellent condition. good quality. thanks to store. would advise.
Face and Body Roller Massager matches the product description in full
Thanks to the free shipping option, I saved quite a lot on the purchase and made a good deal
Exactly as the picture really very well I recommend
Thanks to the seller who asks the best price for Face and Body Roller Massager on the whole platform. Awesome!
Better quality than expected, Shipping was quite fast!
overall quality is outstanding!
recieved today, it's so nice! thank you so much
It's perfect. Delivery was very very fast comparing to others. It's really nice quality. I recommend it without a doubt.
That's the only wtore where i found a new
This store has just the best offers for sale!
New Face and Body Roller Massager available in such a convenient webstore is a true catch!
New Face and Body Roller Massager is my new favourite in the store. Thanks to the seller!
bought this low priced Face and Body Roller Massager 2 weeks ago. the order is already here, huge thanks to the seller!
i'm truly happy to find such a low priced available online
very good product, high quality, will order again
Now i know where to find a online. thanks to the store!